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Cyber and physical technologies to ensure security of the power grid and allows the transmission and receiving of data across a utilities service territory.

Grid Operations
Strategies, processes and technologies for managing, monitoring, and controling T&D assets and to enhance grid reliability.

Metering
Management of metering and associated data.



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Managing Customer Alerts and Preferences for Success

Wednesday May 27, 2015 - 12:00 PM Eastern - Virtual Event

It's widely accepted that proactive customer communications are key to increasing customer satisfaction and improving engagement, but ensuring alerts are accurate, timely, and in your customer's channel of choice requires a robust management system and cross-team coordination. more...

From worst to first: DTE Energy's customer satisfaction journey

Thursday May 28, 2015 - 12:00 PM Eastern - Virtual Event

Customer satisfaction is the key to a utility's success. Achieving such satisfaction requires commitment and focus across every level of an organization. With company-wide processes and buy-in, and strong support from its customer care partner, handling thousands of outbound calls more...

Managing Complexity in the Integration of Demand Response and Energy Efficiency

Wednesday Jun 3, 2015 - 12:00 PM Eastern - Virtual Event

Integrating demand response (DR) and energy efficiency (EE) programs delivers significant benefits to both utilities and their customers. However, this approach also brings new considerations that must be managed effectively. more...

Using Criticality and Value to Reach Optimal Decisions in a Constrained World

Friday Jun 5, 2015 - 12:00 PM Eastern - Virtual Event

Asset intensive organizations need rational criteria to decide which assets or asset systems are most critical and should therefore be looked after first and foremost. Similarly, making the best decisions across your entire organization on how to spend your scarce more...

Diving deeper into the details of nuclear power security

Wednesday Jun 17, 2015 - 12:00 PM Eastern - Virtual Event

Every utility doing business in our increasingly digital and interconnected world is faced with security issues, and intrusions are predicted to rise over the next few years--whether from rogue nations or homegrown threats, whether actual physical attacks on infrastructure or more...

Utility of the Future Leadership Forum

Monday Jun 1, 2015 - Wednesday Jun 3, 2015 - Washington D.C., District of Columbia - United States

 more...

Africa Energy Forum (AEF)

Monday Jun 8, 2015 - Thursday Jun 11, 2015 - Dubai UAE

The Africa Energy Forum (AEF) is the only international Forum focussed on power generation for Africa with attendance restricted to stakeholders (investors, consultants, developers, ministries, utilities, regulators etc.) from the power sector. AEF comes to the UAE for the first more...

The Smart Grid Customer Education Symposium

Thursday Jun 11, 2015 - Chicago, Illinois - United States

The Smart Grid Customer Education Symposium is the longest running, most influential gathering of utility industry professionals that meet annually to discuss best practices in smart grid customer education. Whether you are a utility looking to roll out advanced metering more...

 

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